Returns & Exchanges
At Maison Cookware + Bakeware, we want you to be completely satisfied with your culinary tools, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it is a change of heart or a gift that wasn't quite right, we are here to ensure your kitchen setup is perfect.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, we will email you a prepaid shipping label and a return authorization slip to include inside your package.
- 3.Pack and Ship
Carefully pack your unused cookware in its original box and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
After our quality team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.